The responsibility of software teams is no longer limited to developing applications within a stipulated time and budget. Organizations now expect them to craft applications that offer outstanding customer experience, ramp up sales numbers and elevate business productivity. Now, none of these would be possible if the applications fail from time to time and frustrate end users.
Why Is Digital Immunity Important?
As a DIS amalgamates various technologies and practices like software development, design, operations, automation, and analytics, it diminishes the chances of system failures that adversely affect business productivity. It empowers applications and services to become sturdier so that even if they fail sometimes, they can recover quickly, thus reducing downtime. Moreover, a DIS ensures your CX isn’t compromised due to system failures, bugs, security concerns, or other technical defects.
The Elements of a Robust DIS
Observability
Observability allows systems and software to be ”seen” so that software developers can spot the root cause of an issue much more quickly. A built-in observability feature in the application provides the necessary info on anomalies, helps mitigate them quickly, and elevates UX.
Chaos Engineering
This practice helps software teams unravel vulnerabilities within a system, such as software anomalies, points of failure, and more, by making use of experimental fault testing. The process is typically run in preproduction environments, and then the learnings are applied to production environments.
AI-Powered Testing
Employing AI and ML-based technologies allows organizations to conduct software testing without any manual intervention. This testing phenomenon goes beyond automation testing by fully automating the planning, creation, maintenance, and analysis of tests. So, the entire testing environment performs in an autonomous and independent fashion.
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Originally published: Definition and Importance of Digital Immunity
